Chandler, Arizona
Principal; 1995 - Present
Design and construction of web pages and sites for business and personal accounts, sales, marketing, and customer service.

• Design, construct and administer websites for Saint Germain Great Danes, Marco Steel & Aluminum and St. Germain Photography, resulting in above average site visits.
• Created and modified images as needed to maintain consistent look and feel throughout site.
• Edited photographs to reduce page load times and increase quality.
• Refurbished business computer to provide a quality design and development environment.

Phoenix, Arizona
HTML Developer; 1999-2000 (reorganization)
Created and maintained mission-critical pages implementing Active Server Pages (ASP) using MS Visual InterDev. Frequent contact with Marketing Department and technical personnel to ensure clarity and visual appeal of pages within the technical limitations of the site's technical infrastructure.

Phoenix, Arizona
HTML Developer; 1999 (contract position)
Edited and formatted news and feature articles implementing Active Server Pages (ASP) using MS Visual InterDev for display on the site (www.quepasa.com). Frequent contact with Content Department personnel to ensure clarity and visual appeal of pages.

• Designed and implemented page formatting for ongoing "Artist of the Week" feature, and news channels covering various international events.
• Created and implemented links to affiliated e-commerce sites.

Chandler, Arizona
Inside Sales Representative; 1998 - 1999 (reorganization)
Responsibilities include management and administration of more than thirty national and international accounts, sales processing, customer tracking, customer relations and service, and sales training for employees.

• Maintained positive relations for accounts providing more than $40 million in annual sales revenues.
• Coordinated efforts between manufacturing, production planning, and shipping to deliver a high-priority order to a multi-million dollar customer, resulting in a two-day shipment instead of the usual four weeks.
• Provided on-site customer service for a major customer resulting in customer retention and satisfaction.

Safety Coordinator; 1994 - 1998
Responsibilities included regulatory compliance, occupational health and safety program administration, design and development of training programs, job safety analysis, air and noise sampling, safety equipment procurement and inspection, and incident investigation and tracking. Major accomplishments:

• Designed and developed OSHA-compliant health and safety training program for 130 plant employees.
• Provided for recalibration of air sampling dosimeters necessary for maintaining quality air standards.
• Reduced industrial plant accidents by nearly 38 percent over a two year period through effective safety training and education.

Tempe, Arizona
Electronics Assembler; 1991 - 1993 (career development)
Responsibilities included assembly of printed circuit boards using manual and semi-automated component insertion tools.

• Recommended needed program changes on Contact Systems CS-400B assembly machine programming to improve the quality of the program and the product.
• Participated in resolving a shipping crisis resulting in meeting a delivery deadline and maintaining quality customer service.